Empowered by our motto, "Making Data Matter", Keyrus stands at the forefront of global consultancy in Data & Analytics, AI & Machine Learning, and Digital Transformation. With a presence in 27 countries across 4 continents, we're on a mission to elevate the impact of data.

We are data experts, guiding our clients through their data journey regardless of their level of maturity in analytics. As an end-to-end partner, we address varied challenges that our clients face, from Advanced Analytics, Cloud, Data Governance, Visualisation to Enterprise Performance Management, from advisory to delivery.

With more than 3200 employees in all corners of the world, Keyrus is dedicated to helping businesses taking advantage of the Data and Digital paradigm to enhance their performance, facilitating, and accelerating their transformation, and generating new drivers of growth, competitiveness, and sustainability.

Job Summary 

Keyrus is looking for a professional to support the NCI Agency’s Cloud Operations Center in modernising IT services through public cloud adoption. The role focuses on IT service management (ITSM), reporting, financial operations for cloud environments, and change management. transform possibilities into reality.

Note: All applications/CV’s must be submitted in English.

Key Responsibilities

• Support incident, problem, and change management processes
• Ensure adherence to ITSM best practices
• Document and support service delivery processes
• Develop and maintain operational and financial dashboards (e.g., Power BI)
• Report on system performance, incident trends, and expenditures
• Define and track service KPIs
• Monitor and manage costs across AWS and Azure platforms
• Track cloud resource usage and cost allocation
• Collaborate with engineering and finance teams for cost optimisation
• Assist with cloud budget planning and forecasting
• Manage vendor invoices and reconciliation
• Support contract governance and financial compliance
• Support IT service changes and implementation monitoring
• Define change methods, schedules, and effort estimates
• Provide regular status updates to management
• Participate in daily meetings and sprint planning
• Provide sprint updates and contribute to retrospectives
• Work within Brussels time zone hours

Requirements for the role 

• Solid knowledge and hands-on experience with ITSM processes
• Proficient with dashboard and reporting tools (Power BI, ServiceNow)
• Experience with public cloud financial operations (AWS and/or Azure)
• Familiarity with cloud cost management and budgeting tools
• Strong analytical thinking and problem-solving abilities
• Able to prioritise and manage multiple tasks in a dynamic environment
• Effective communicator with strong team collaboration skills
• Ability to share knowledge clearly and constructively
• Fluent in English
• Must be a Portuguese or European citizen 

What we offer at Keyrus Portugal:

• Competitive salary based on your skills & experience and according to the Data market practice
• Meal allowance of €8.32 per day
• Flexible benefits option
• Private Medical Insurance
• 22 days of annual leave (increasing every 3 years up to a maximum of 25 days)
• Training Program through KLX (Keyrus Learning Experience) Platform

Why Keyrus?

Joining Keyrus means joining a market leader in the Data Intelligence field and an (inter)national player in Management Consultancy and Digital Experience.

Keyrus Portugal operates on five guiding pillars that shape our approach to work and collaboration – Diversity; Trust; Flexibility; Ownership & Innovation - we're dedicated to cultivating a team as diverse as the challenges we take on. 

We embrace and celebrate the rich variety of backgrounds, perspectives, and talents that each individual brings. We firmly believe that diversity fuels innovation, ignites creativity, and propels us towards greatness. 

Regardless of race, ethnicity, gender, sexual orientation, disability, age, or any other dimension of diversity, everyone is not only welcome but valued here. 

Join us in shaping a future where everyone can thrive!